Title Rescue Desk provides diagnostic intelligence services supporting special servicers, asset management divisions, REO portfolios, and institutional lenders managing title-impaired properties requiring documented risk assessments and disposition strategies.
Master Service Agreements with defined SLAs, volume pricing structures, priority processing protocols, and standardized KPI reporting for institutional portfolio management operations.
Structured, repeatable process designed for institutional asset managers, special servicers, and portfolio administrators requiring documented title intelligence and risk assessment.
Submit property identifiers, title documentation, and asset context via secure portal or institutional intake form. Assignment confirmation within 4 business hours.
Diagnostic scope defined based on defect complexity. Standard, expedited, or multi-defect scoping available. Fee structure and timeline communicated before analysis begins.
Written diagnostic report delivered within SLA timeframe (48–72 hours standard). Includes A–D risk grade, defect analysis, cure path recommendations, and disposition guidance.
Per-file billing, monthly invoicing by retainer, or seat-based access available. Volume pricing applies for portfolio-level engagement. NET 30 terms for approved institutional clients.
Intake acknowledgment within 4 business hours. Standard diagnostic turnaround 48–72 hours from complete documentation receipt.
Diagnostic scope defined upfront. Additional research or multi-jurisdictional analysis communicated before engagement expansion.
Quarterly performance summaries available for institutional clients: volume processed, average turnaround time, risk grade distribution.
SLA terms are formalized in Master Service Agreements for institutional engagements. Contact us to discuss custom service level requirements for your portfolio management needs.
Enterprise MSA template with custom SLA terms, volume pricing, and institutional compliance provisions.
Download PDFService level commitments, turnaround guarantees, and key performance indicators for institutional clients.
Download PDFStructured diagnostic request form for portfolio-level submissions with asset identifiers and servicer information.
Download PDFCertificate of Insurance, W-9, business license, data security attestation, and SOC 2 certification.
Download PDFRedacted sample of institutional diagnostic report with portfolio-level risk summaries.
Download PDFInstitutional data handling standards, retention timelines, and secure destruction protocols.
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